Privacy Policy


Last Updated: 01-02-2025

Sahara Medical Centre LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://saharamedicalcentre.ae/ (the “Site”) and avail yourself of our healthcare services. We are located in Al Nahda, Sharjah, United Arab Emirates.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We may collect and process various types of information about you, including:

  • Personal Information:
    Information you provide directly to us, such as your name, email address, phone number, mailing address, and other contact details when you:
    • Book an appointment.
    • Fill out a contact or inquiry form.
    • Subscribe to newsletters or updates.
  • Health Information:
    Information related to your health or medical history that you share with us during consultations or through our online forms. This information is used solely for providing appropriate healthcare services.
  • Technical and Usage Data:
    Information automatically collected when you visit our Site, including:
    • IP address, browser type, and operating system.
    • Pages you visit, the links you click, and other browsing behavior.
    • Cookies and other tracking technologies to improve your browsing experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Healthcare Services:
    To schedule appointments, process patient records, and offer you the appropriate medical care.
  • Communication:
    To respond to your inquiries, send appointment reminders, newsletters, and other informational or promotional materials (you may opt-out of promotional communications at any time).
  • Improving Our Services:
    To analyze website usage and trends, which helps us improve the design, functionality, and content of our Site.
  • Compliance and Legal Obligations:
    To comply with legal requirements, enforce our policies, and protect the rights, property, and safety of our patients and others.

3. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers:
    With trusted third-party service providers who assist us in operating our website, managing our operations, or providing services to you. These parties are obligated to maintain the confidentiality of your information.
  • Legal Requirements:
    When required to do so by law, regulation, or legal process, including responding to lawful requests from government or regulatory authorities.
  • Business Transfers:
    In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner, subject to confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted via the Internet.


5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the data and applicable laws.


6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access:
    Request access to the personal information we hold about you.
  • Correction:
    Request correction of any inaccurate or incomplete information.
  • Deletion:
    Request the deletion of your personal information, subject to certain legal or contractual obligations.
  • Objection or Restriction:
    Object to or request restrictions on the processing of your personal data.
  • Data Portability:
    Request the transfer of your personal data to another party.

To exercise these rights or if you have any questions regarding your personal information, please contact us using the contact details provided below.


7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of the Site.


8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.


9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete the information as soon as possible.


10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any modifications indicates your acceptance of the revised policy.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Address: Sahara Medical Centre LLC, Al Nahda, Sharjah, United Arab Emirates

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.